Who is Natalie:
Natalie has been in the travel industry since 2002; from front line agent, to Groups Manager for Continental Travel and now with The Great Canadian Travel Group. Her successes come from her stellar customer service and her desire to always better her clients’ expectations and to deliver the best travel experiences possible. Natalie has coordinated hundreds of groups for corporate incentives, student travel, women-only trips and community organizations. She has travelled all around the world and most often it’s only for a few days. Her reasons to travel are to scout out locations for her group clients: see, touch, feel and bring back her experiences to give you confidence in the destination and with the people leading you through it.
Natalie has two children and lives outside of Winnipeg. Her passions are: being a soccer mom, a soccer coach, DIYer (everything she touches turns to gold), an artistic painter, cooking and trying all sorts of different kinds of beer.
What are Natalie’s TOP 5 travel experiences:
- Cliff jumping/rappelling and zip-lining all over the world
- Israel – all of it!
- Hearing the call to prayer in Istanbul, Turkey
- Niagara-on-the-Lake – she goes every year
- Escorting 16 students to Greece
What is Natalie’s closing comment?
Only you alone can change your stars, do not be afraid. Just do it!
“Delta, Charlie, Echo – we have a runner!”
Do you think 35 minutes is enough time to connect in Minneapolis from Atlanta? Well, let me tell you, that it is a true, valid connection time sold by Delta. I know now it’s enough time, as I did it in 13 minutes flat, from Terminal G to F.
On my past business trip to Puerto Vallarta (yes – it was business!), the only option to come home was with Delta via Atlanta and Minneapolis. A long travel day, but it would get me home at 11.50pm and in bed by 1.30am (I live 45 minutes east of Winnipeg). All systems go, until my Atlanta departure is delayed by 40 minutes and I start to question if I’ll make my Minneapolis departure. I’m doubtful. I email my travel agent (yes, I have one too) and tell her to protect me on tomorrow’s morning flight from Minneapolis to Winnipeg, disrupting her dinner party. But, I get the confirmation before I get on my delayed flight in Atlanta – at least I have a Plan b.
We arrive in Minneapolis, and the pilot gets on the intercom “Folks, we have some runners on this flight. If you’re not having to connect within the next 30 minutes please let them pass”. My first glimpse of hope! Of course, I’m praying they can get the door open, as when I landed in Puerto Vallarta there was some malfunction. The door opens, I make it out of the airplane and start on a mad dash in what I hope is the right direction. The mechanical walkways are broken, could have saved me a breath or two, but I’m doing OK and my roller bag keeps up.
“Hebert?” – says the gate agent, with a question mark, in the middle of the very empty terminal. I can stop running, the door hasn’t closed yet and I’m on my flight. There’s even room in the overhead for my bag.
I send a quick email to my agent, “Abort, I made it!”