Agents

We have used Great Canadian Travel for 6 years now. We have taken 6 trips to Iceland and Lois has set them up for us. Each year the trip gets better and better!

Great Canadian and Lois take time to set up exactly what we want and the time that we want. Each of our trips are 6 days long. We tour Iceland each day doing different routes and then at night we go out to look for the Northern Lights. Each day is long and has many stops and we have never had any problems on any of our trips! I truly believe that planning all of this takes weeks and I never worry about my Iceland group. We normally have up to 90 people on the trip so that just adds to how detailed these trips have to be. I rely on Lois a lot to make sure all is taken care of. I cannot afford to have irate clients and Lois and Great Canadian make sure that does not happen. I have received many critiques of each trip and all of them have been very positive!

I have no problem recommending Great Canadian and Lois to anyone, only if you want very happy clients when the trip is over……..

Shauna Cook is my ‘go to’ for all things Iceland, Scandinavia, Churchill to see the Polar Bears and more. She knows Iceland inside and out. Knows what can work for a short stopover or a longer stay. I often need to ‘pick her brain’ in order to put things together. She is super prompt at getting back to me with a response and extremely thorough from start to finish. From setting up the quote to receiving documents. I honestly don’t know what I’d do without her expertise!

I am very thankful for asking my colleague Mr. Ray Surette for a recommendation on who to use for Iceland. He indicated that he uses Great Canadian Travel and you (Shauna) in particular. Your travel expertise in the destination was most helpful for my very good clients, Mr. Ed and Frances C. I had initially contacted another company and was waiting for over a week and still received no reply. That’s when Ray said to contact you and with one email and phone call to you, I was able to start the booking process for my clients’ trip to Iceland and eventually booked a very detailed, customized trip to Iceland for October 2019. Many thanks again for your professionalism and prompt service.

Hi Allison. Thanks for checking in. They just emailed me this morning, it was a trip of a lifetime! They had a wonderful time and everything worked out perfectly! They send their thanks to you and your team, and I thank you as well for being able to customize this type of trip, you were a tremendous help and I certainly will be recommending Great Canadian for any future trips.

Shauna is amazing and I use her services to book all of my Iceland clients. I have never been disappointed and if a tour happens to get cancelled due to unforeseen circumstances, she has my clients’ money refunded before they even get home. I recommend her constantly to my colleagues!

Whenever I have a very interesting and unique request for travellers wanting to visit Iceland and the Scandinavian countries, Shauna Cook at the Great Canadian Travel Group Inc., is my go to! No matter how challenging the travel request is, Shauna makes it work! She is a fantastic resource offering suggestions and creative solutions to customize the trips of a lifetime that result in unforgettable travel memories! Thank you Shauna for your wonderful assistance in the past and I look forward to working with you in the weeks, months and years to come!

[Our clients] had the most amazing time. They had lots of activity right at the Polar Lodge, saw the Northern Lights two times and could not say more about the trip other than it was AMAZING!! Good job!!